Terms & Conditions

Site Access

Diabetic Shoes grants you a limited license to make personal use of this site and not to download or modify any of the content on this site. Neither this site nor any portion thereof may be copied, duplicated or otherwise used for any commercial purpose. The personal use license granted above shall immediately terminate upon your use of this site in an unauthorized manner.

We do not sell items to children. However, we do sell items to adults who are able to purchase items with an acceptable payment method, such as a credit card. Any person under 18 years of age but at least 13 years of age can only use this site under the supervision of a parent or guardian. Do not use this site if you are under 13 years of age. We do not knowingly request or collect personal information from any person under 13 years of age. If we become aware that an individual under 13 years of age has submitted any personal information to this site, we will delete the information from this site and our files.

Communications To This Website

By visiting this site or sending emails to Diabetic Shoes, you are communicating electronically with Diabetic Shoes, and you consent to receive electronic communications from Diabetic Shoes. We may communicate with you by email or placing notices on this site. You agree that any electronic communications sent to you comply with any legal requirement that a communication be in writing.

Item Information And Availability

The prices displayed on our website are quoted in Indian Rupee INR.

Return Policy

Your satisfaction is our priority. If you are dissatisfied with your Diabetic Shoe, you can return any unworn item within 30 days of purchase for an exchange or refund (excluding original shipping charges). Please test your new shoes on a soft, carpeted surface as scuffed or worn shoes are not eligible for return. Ensure that your returned shoes include the return form located on the back of the packing slip. The purchaser is responsible for all return shipping costs.

Refund Policy

Please allow sufficient time for your return to reach our facility. We recommend keeping a record of your tracking number for easy monitoring. Once we receive the items, your refund will be processed within 5-10 business days. Note that it may take additional time for the refund to appear on your debit/credit card statement. 

Shipping policy

At Diabetic Shoe, our aim is to ship your order within four to five business days of receiving it. Factors such as order volume, weather conditions, and address verification may impact processing times. Most orders are shipped via delivery service agencies, taking approximately 3 to 10 business days to arrive. Delivery times vary based on your location within the country. If your order doesn't arrive within the expected timeframe, please contact our Customer Service Dept. at 0712-2500183 to track your order. You will receive an email notification once your order has been shipped. To check your order status, visit: order-status

Inaccuracy Disclaimer

The information on this website may contain errors, inaccuracies, or omissions, including, without limitation, errors, inaccuracies or omissions that may relate to product descriptions, availability and pricing. If you purchase an item from Diabetic Shoes that is not as described in this website, your sole remedy is to return the item to us, in the original packaging and unused condition, for a refund of what you paid for the item. Diabetic Shoes has the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Refusal Or Limitation Of Orders

Diabetic Shoes Iindia may, in its sole discretion, refuse any order or service, cancel any order or limit quantities purchased in any order.

Accounts

If you create an account on this website, you are responsible for maintaining the confidentiality of your account and password, and restricting access to your account. By using this website, you represent and warrant that all information you provide in creating an account is true.

User Posted Content

You may post comments, reviews, feedback, notes, photos, messages, ideas, suggestions or other communications (collectively "User Posted Content") on our website so long as the User Posted Content: (i) is not illegal, false, offensive, harassing, threatening, obscene, pornographic, libelous or defamatory, (ii) does not injure any others, invade the privacy of others or infringe on any intellectual property rights, and (iii) does not contain any viruses, spam or solicitations. By posting content on this website you warrant and represent that you have complete rights to the content that you post, the accuracy of the content, and that the content you post does not violate this policy or injure or violate any rights of, or breach any agreement with, any person or entity. You also further represent and warrant that you are who you say you are, that you have not submitted fictitious, false or inaccurate information about yourself, and that all User Posted Content submitted by you is true and was prepared by you.

All User Posted Content submitted to our website is not confidential and except as set forth below, shall upon submission become and remain the exclusive property of Diabetic Shoes. t.

Denial Of Access

If Diabetic Shoes determines, in its sole discretion, that you have not complied with these Terms and Conditions of Use and Policies, Diabetic Shoes may deny you access to this site. If you are denied access to this site you will no longer be allowed to use this site, provided, however, the limitations of liabilities set forth in these Terms and Conditions of Use and Policies shall remain binding upon you.

LIMITATION OF LIABILITIES

THE CONTENT, INFORMATION, PRODUCTS, SERVICES, AND MATERIALS ON THIS WEBSITE ARE PROVIDED, INCLUDED AND MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH ALL FAULTS. Diabetic SHOES DOES NOT WARRANT THAT THIS WEBSITE OR THE SERVER THAT HOSTS THIS SITE ARE FREE FROM VIRUSES, BUGS, DEFECTS OR OTHER HARMFUL COMPONENTS. Diabetic  SHOES, TO THE FULLEST EXTENT PERMITTED BY LAW, MAKES NO, AND DISCLAIMS ALL, EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, EXPRESSED AND IMPLIED WARRANTIES AND REPRESENTATIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND Diabetic  SHOES AND ITS EMPLOYEES, OFFICERS AND DIRECTORS, AGENTS, VENDORS AND DISTRIBUTORS SHALL NOT BE RESPONSIBLE FOR TECHNICAL, HARDWARE, SOFTWARE, DATA, NETWORK OR TRANSMISSION LOSSES OR FAILURES, OR DAMAGES OF ANY KIND, OR ANY INACCURACIES OF THE INFORMATION PROVIDED ON THIS WEBSITE. Diabetic SHOES AND ITS EMPLOYEES, OFFICERS, DIRECTORS AGENTS, VENDORS AND DISTRIBUTORS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE) OF ANY KIND OR CHARACTER BASED UPON OR ARISING FROM THE USE OR INABILITY TO USE THIS SITE, ANY CONTENT, INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED, INCLUDED OR MADE AVAILABLE TO YOU ON THIS SITE OR ANY SITE LINKED TO THIS SITE.

BY YOUR USE OF THIS WEBSITE, YOU AGREE THAT: (i) YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK, (ii) YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS OF REPLACEMENT OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEBSITE, AND (iii) Diabetic  SHOES IS NOT LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS WEBSITE.

IF ANY PART OF THIS LIMITATION OF LIABILITiES IS FOUND TO BE INVALID AND/OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF Diabetic SHOES FOR ANY LIABILITY THAT WOULD HAVE BEEN LIMITED HAD THIS LIMITATION OF LIABILITIES BEEN VALID AND/OR ENFORCEABLE SHALL NOT EXCEED Eight Thousand INR.

Site Content

All content on this site, such as text, graphics, logos, button icons, images, and audio clips, is the property of Diabetic Shoes or its content suppliers and protected by the copyright laws. The content of this site may be used as a shopping resource. Any other use, including, but not limited to, the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Claims Of Copyright Infringement

If you believe that your work has been copied and is accessible on this website in a way that constitutes copyright infringement, please notify Diabetic Shoes by providing the following information to the copyright agent of Diabetic Shoes identified below:
        (i)     A physical or electric signature of the person authorized to act on behalf of the owner of the copyright interest;
        (ii)    A description of the copyrighted work that you claim has been infringed upon;
        (iii)   Identification of where the material that you claim is infringing is located on this website;
        (iv)   Your address, telephone number and email address;
        (v)    A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
       (vi)    A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright Owner or authorized to act on the copyright owner’s behalf.

The prices, promotions and policies in our stores may be different than our online website prices, promotions and policies.