Terms & Conditions

These Terms and Conditions of Use and Policies govern your use of this website and your purchase of any items from this website. Your use of this website constitutes your agreement to follow and be bound by these Terms and Conditions of Use and Policies. Diabetic Shoe, is the owner of this website.

Site Access

Diabetic Shoes grants you a limited license to make personal use of this site and not to download or modify any of the content on this site. Neither this site nor any portion thereof may be copied, duplicated or otherwise used for any commercial purpose. The personal use license granted above shall immediately terminate upon your use of this site in an unauthorized manner.

We do not sell items to children. However, we do sell items to adults who are able to purchase items with an acceptable payment method, such as a credit card. Any person under 18 years of age but at least 13 years of age can only use this site under the supervision of a parent or guardian. Do not use this site if you are under 13 years of age. We do not knowingly request or collect personal information from any person under 13 years of age. If we become aware that an individual under 13 years of age has submitted any personal information to this site, we will delete the information from this site and our files.

Communications To This Website

By visiting this site or sending emails to Diabetic Shoes, you are communicating electronically with Diabetic Shoes, and you consent to receive electronic communications from Diabetic Shoes. We may communicate with you by email or placing notices on this site. You agree that any electronic communications sent to you comply with any legal requirement that a communication be in writing.

Use of TrueDepth API and Depth Data

Our app uses Apple’s TrueDepth camera system solely to capture depth data of the user’s feet for medical and ergonomic evaluation purposes. The TrueDepth system is never used to scan or recognize faces. The data collected consists of point clouds (PLY format) from up to six foot scan angles and is used to generate 3D foot models. These models are analyzed by certified foot experts and used to recommend appropriately fitting footwear.
All data is stored securely on Microsoft Azure servers in Germany in compliance with GDPR. The data is not used for advertising, analytics, tracking, or user profiling.

Item Information And Availability

The prices displayed on our website are quoted in Indian Rupee INR.

Return Policy

Your satisfaction is our priority. If you are dissatisfied with your Diabetic Shoe, you can return any unworn item within 30 days of purchase for an exchange or refund (excluding original shipping charges). Please test your new shoes on a soft, carpeted surface as scuffed or worn shoes are not eligible for return. Ensure that your returned shoes include the return form located on the back of the packing slip. The purchaser is responsible for all return shipping costs.

Refund Policy

Please allow sufficient time for your return to reach our facility. We recommend keeping a record of your tracking number for easy monitoring. Once we receive the items, your refund will be processed within 5-10 business days. Note that it may take additional time for the refund to appear on your debit/credit card statement. 

Shipping policy

At Diabetic Shoe, our aim is to ship your order within four to five business days of receiving it. Factors such as order volume, weather conditions, and address verification may impact processing times. Most orders are shipped via delivery service agencies, taking approximately 3 to 10 business days to arrive. Delivery times vary based on your location within the country. If your order doesn't arrive within the expected timeframe, please contact our Customer Service Dept. at 0712-2500183 to track your order. You will receive an email notification once your order has been shipped. To check your order status, visit: order-status

Inaccuracy Disclaimer

The information on this website may contain errors, inaccuracies, or omissions, including, without limitation, errors, inaccuracies or omissions that may relate to product descriptions, availability and pricing. If you purchase an item from Diabetic Shoes that is not as described in this website, your sole remedy is to return the item to us, in the original packaging and unused condition, for a refund of what you paid for the item. Diabetic Shoes has the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Refusal Or Limitation Of Orders

Diabetic Shoes Iindia may, in its sole discretion, refuse any order or service, cancel any order or limit quantities purchased in any order.

Accounts

If you create an account on this website, you are responsible for maintaining the confidentiality of your account and password, and restricting access to your account. By using this website, you represent and warrant that all information you provide in creating an account is true.

User Posted Content

You may post comments, reviews, feedback, notes, photos, messages, ideas, suggestions or other communications (collectively "User Posted Content") on our website so long as the User Posted Content: (i) is not illegal, false, offensive, harassing, threatening, obscene, pornographic, libelous or defamatory, (ii) does not injure any others, invade the privacy of others or infringe on any intellectual property rights, and (iii) does not contain any viruses, spam or solicitations. By posting content on this website you warrant and represent that you have complete rights to the content that you post, the accuracy of the content, and that the content you post does not violate this policy or injure or violate any rights of, or breach any agreement with, any person or entity. You also further represent and warrant that you are who you say you are, that you have not submitted fictitious, false or inaccurate information about yourself, and that all User Posted Content submitted by you is true and was prepared by you.

All User Posted Content submitted to our website is not confidential and except as set forth below, shall upon submission become and remain the exclusive property of Diabetic Shoes. t.

Denial Of Access

If Diabetic Shoes determines, in its sole discretion, that you have not complied with these Terms and Conditions of Use and Policies, Diabetic Shoes may deny you access to this site. If you are denied access to this site you will no longer be allowed to use this site, provided, however, the limitations of liabilities set forth in these Terms and Conditions of Use and Policies shall remain binding upon you.

LIMITATION OF LIABILITIES

THE CONTENT, INFORMATION, PRODUCTS, SERVICES, AND MATERIALS ON THIS WEBSITE ARE PROVIDED, INCLUDED AND MADE AVAILABLE TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH ALL FAULTS. Diabetic SHOES DOES NOT WARRANT THAT THIS WEBSITE OR THE SERVER THAT HOSTS THIS SITE ARE FREE FROM VIRUSES, BUGS, DEFECTS OR OTHER HARMFUL COMPONENTS. Diabetic  SHOES, TO THE FULLEST EXTENT PERMITTED BY LAW, MAKES NO, AND DISCLAIMS ALL, EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, EXPRESSED AND IMPLIED WARRANTIES AND REPRESENTATIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND Diabetic  SHOES AND ITS EMPLOYEES, OFFICERS AND DIRECTORS, AGENTS, VENDORS AND DISTRIBUTORS SHALL NOT BE RESPONSIBLE FOR TECHNICAL, HARDWARE, SOFTWARE, DATA, NETWORK OR TRANSMISSION LOSSES OR FAILURES, OR DAMAGES OF ANY KIND, OR ANY INACCURACIES OF THE INFORMATION PROVIDED ON THIS WEBSITE. Diabetic SHOES AND ITS EMPLOYEES, OFFICERS, DIRECTORS AGENTS, VENDORS AND DISTRIBUTORS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE) OF ANY KIND OR CHARACTER BASED UPON OR ARISING FROM THE USE OR INABILITY TO USE THIS SITE, ANY CONTENT, INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED, INCLUDED OR MADE AVAILABLE TO YOU ON THIS SITE OR ANY SITE LINKED TO THIS SITE.

BY YOUR USE OF THIS WEBSITE, YOU AGREE THAT: (i) YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK, (ii) YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS OF REPLACEMENT OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEBSITE, AND (iii) Diabetic  SHOES IS NOT LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS WEBSITE.

IF ANY PART OF THIS LIMITATION OF LIABILITiES IS FOUND TO BE INVALID AND/OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF Diabetic SHOES FOR ANY LIABILITY THAT WOULD HAVE BEEN LIMITED HAD THIS LIMITATION OF LIABILITIES BEEN VALID AND/OR ENFORCEABLE SHALL NOT EXCEED Eight Thousand INR.


Site Content

All content on this site, such as text, graphics, logos, button icons, images, and audio clips, is the property of Diabetic Shoes or its content suppliers and protected by the copyright laws. The content of this site may be used as a shopping resource. Any other use, including, but not limited to, the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Claims Of Copyright Infringement

If you believe that your work has been copied and is accessible on this website in a way that constitutes copyright infringement, please notify Diabetic Shoes by providing the following information to the copyright agent of Diabetic Shoes identified below:
        (i)     A physical or electric signature of the person authorized to act on behalf of the owner of the copyright interest;
        (ii)    A description of the copyrighted work that you claim has been infringed upon;
        (iii)   Identification of where the material that you claim is infringing is located on this website;
        (iv)   Your address, telephone number and email address;
        (v)    A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
       (vi)    A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright Owner or authorized to act on the copyright owner’s behalf.

The prices, promotions and policies in our stores may be different than our online website prices, promotions and policies.

FAQ

Diabetic shoes are specialized footwear designed to protect the feet of people with diabetes from injury and complications. Due to conditions like neuropathy (nerve damage) and poor circulation, which are common with diabetes, a simple blister or cut can escalate into a serious infection, a non-healing ulcer, or even lead to amputation.

Orthopedic shoes are specially designed footwear that provides support, stability, and comfort for individuals with foot ailmens such as flat feet, plantar fasciitis, arthritis, bunions, and diabetic foot complications. Orthoshoes are designed to be comfortable and supportive for people with a variety of foot conditions. Our shoes come with premium orthotic insoles that provide arch support and cushioning. We feature a wide toe box which can help prevent irritation and rubbing. Plus the interior of our shoes is made with soft, cushioning materials that can help eliminate pressure points.

Orthopedic shoes are a broad category of footwear designed to provide superior support, comfort, and corrective function for people with specific foot, ankle, or leg conditions. While all shoes are meant to support your feet, orthopedic shoes are engineered with features that go beyond standard comfort to address and alleviate a wide range of biomechanical issues.

It's a common misconception that orthopedic shoes are only for the elderly or for people with severe foot problems. In reality, they can benefit anyone with chronic foot pain, deformities, or a need for better support due to an active lifestyle or a pre-existing condition.

Key Features of Orthopedic Shoes

What sets orthopedic shoes apart is their construction and design, which focus on foot health and stability. Key features include:

  • Customizable Support: Many orthopedic shoes are built with removable insoles, allowing them to accommodate custom-made orthotics or arch supports. These inserts are tailored to an individual's foot shape and specific needs, providing targeted relief and correction.

  • Wider and Deeper Fit: They often feature a wider and deeper toe box to accommodate foot deformities like bunions and hammertoes without causing painful friction. The extra depth also ensures there is enough room for thick orthotics without making the shoe feel tight.

  • Sturdy Construction: Orthopedic shoes are typically made from high-quality, durable materials. They have a firm heel counter to stabilize the back of the foot and a rigid shank (the part of the sole that runs from the heel to the ball of the foot) to prevent the shoe from bending in the wrong place. This structure helps control motion and reduces strain on the foot and ankle.

  • Cushioned and Shock-Absorbing Soles: The soles are designed to absorb impact from walking and standing. This cushioning protects the joints and soft tissues in the feet, ankles, and knees, which is particularly beneficial for conditions like plantar fasciitis or arthritis.

  • Adjustable Closures: Laces, Velcro straps, or buckles allow for a secure and customized fit that can be adjusted to accommodate swelling throughout the day.

Plantar fasciitis is an inflammation of the plantar fascia, a thick band of tissue that runs across the bottom of your foot, connecting your heel bone to your toes. This condition is a common cause of heel pain, often described as a stabbing pain with your first steps in the morning.

Proper footwear is crucial for managing and recovering from plantar fasciitis. The right shoes can:

  • Reduce strain on the plantar fascia by providing support and cushioning.

  • Absorb shock from walking on hard surfaces, which reduces stress on your heel.

  • Promote proper foot alignment to prevent overpronation (the inward roll of your foot), which can worsen the condition.

  • Relieve pain by evenly distributing pressure across your foot.

Orthopedic shoes are designed to correct foot posture and biomechanics. They work by:

  • Redistributing pressure to alleviate pain from high-pressure points.

  • Providing arch support to prevent overpronation (the inward rolling of the foot).

  • Improving gait and overall alignment.

  • Stabilizing foot movement with features like firm heel counters.

When selecting orthopedic shoes, it's best to consult with a podiatrist or a certified pedorthist. They can perform a thorough foot evaluation, recommend the best type of shoe for your condition, and fit you for any necessary orthotics. While you can find many shoes labeled "orthopedic" at retail stores, a professional fitting ensures you get a shoe that truly addresses your specific needs.

Remember, the goal of orthopedic shoes is not just to be comfortable, but to provide the therapeutic and preventative support your feet need to stay healthy and functional.

Orthopedic shoes are designed to provide specialized support and comfort for people with various foot, ankle, and leg conditions. While they are sometimes associated with older adults, many people of different ages can benefit from them.

Here are the groups of people who most commonly need to use orthopedic shoes:

1. Individuals with Chronic Foot Pain or Discomfort: If you experience persistent pain in your feet, especially in your heels or arches, orthopedic shoes can provide significant relief. They are particularly helpful for conditions such as:

  • Plantar Fasciitis: The excellent arch support and cushioning in orthopedic shoes can help reduce the strain on the plantar fascia ligament.

  • Metatarsalgia: Pain in the ball of the foot.

  • Heel Spurs: Bony growths on the heel bone that can be painful.

2. People with Foot Deformities or Abnormalities: Orthopedic shoes are constructed to accommodate and protect feet with structural issues. They are often a necessity for those with:

  • Bunions: The wider and deeper toe box prevents painful pressure on the bony bump at the base of the big toe.

  • Hammertoes: The extra depth and seamless interior prevent rubbing and irritation on bent toes.

  • Flat Feet (Pes Planus): Shoes with built-in arch support help correct the collapsed arch and improve foot alignment.

  • High Arches (Pes Cavus): The cushioning helps to properly distribute weight and absorb shock that might otherwise be concentrated on the heel and ball of the foot.

3. People with Systemic Medical Conditions: Certain health conditions can directly impact foot health, making supportive footwear essential for both comfort and prevention. This includes individuals with:

  • Diabetes: Specialized orthopedic shoes, often called diabetic shoes, are crucial for preventing foot ulcers and other complications from nerve damage (neuropathy) and poor circulation.

  • Arthritis: The cushioning, support, and non-constricting fit can reduce joint pain and swelling caused by conditions like osteoarthritis and rheumatoid arthritis.

  • Gout: During a flare-up, a wide and comfortable shoe is essential to avoid putting pressure on the painful joint, often in the big toe.

4. Individuals Recovering from Injury or Surgery: After a foot or ankle injury or a surgical procedure, orthopedic shoes provide the necessary stability, protection, and support to facilitate proper healing. They can also accommodate swelling and custom orthotics or braces.

5. People with Mobility or Gait Issues: Orthopedic shoes can help improve walking patterns and balance for those with:

  • Overpronation or Supination: The firm heel counter and motion-control features help prevent the foot from rolling too far inward or outward.

  • Chronic Ankle Sprains: The stability provided by the shoe can help prevent repeated injuries.

6. Individuals with Physically Demanding Jobs: If your job requires you to stand or walk for long periods on hard surfaces (e.g., nurses, teachers, factory workers), the superior cushioning and support of orthopedic shoes can prevent foot fatigue and pain.

While many people can benefit from the general comfort and support of shoes with orthopedic features, it is always best to consult with a podiatrist or orthopedic specialist. They can provide a proper diagnosis and recommend the specific type of footwear or custom orthotics that will best address your individual needs.

Diabetic shoes are typically recommended for individuals with diabetes who have:

  • Neuropathy: Nerve damage that causes a loss of sensation in the feet, making it difficult to feel pain from a cut or blister.

  • Poor Circulation: Reduced blood flow to the feet can slow wound healing.

  • Foot Deformities: Conditions like bunions, hammertoes, or Charcot foot can make it difficult to wear standard shoes without causing injury.

  • History of Foot Ulcers or Injuries: People who have previously had foot sores or ulcers are at a higher risk of recurrence.

Absolutely. They provide superior comfort and support, making them beneficial for anyone who spends long hours on their feet.

The primary benefit of diabetic shoes is prevention. By wearing them, individuals can significantly reduce their risk of serious foot complications, including:

  • Preventing Ulcers and Blisters: The seamless, cushioned interior and proper fit protect the skin from friction and pressure that can lead to sores.

  • Improving Circulation: A non-constricting fit and a design that accommodates swelling can help promote better blood flow to the feet.

  • Reducing Pressure Points: The extra depth and supportive inserts redistribute weight and pressure evenly, protecting high-risk areas.

  • Enhancing Stability: The supportive structure can help improve balance and reduce the risk of falls, a major concern for people with neuropathy.