APP PRIVACY POLICY
Privacy Policy for the Diabetic Shoe App by Ortho Shoes Company
Effective Date: 01.01.2025
Data Controller
Diabetic Shoe - An Ortho Shoes Company
Amravati Road, Kothari Layout, Kachimet, 440033 Nagpur, Maharashtra, India
(“we,” “us,” or “our”)
We are committed to protecting your personal data and ensuring compliance with Apple’s App Store Guidelines, GDPR, and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”).
General Information
Protecting your privacy is paramount. This Privacy Policy provides details about the types of personal data we collect, how we use it, and how you can manage your data preferences.
Processing of Personal Data
Purpose of the App
Effective Date: 01.01.2025
Data Controller
Diabetic Shoe - An Ortho Shoes Company
Amravati Road, Kothari Layout, Kachimet, 440033 Nagpur, Maharashtra, India
(“we,” “us,” or “our”)
We are committed to protecting your personal data and ensuring compliance with Apple’s App Store Guidelines, GDPR, and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”).
General Information
Protecting your privacy is paramount. This Privacy Policy provides details about the types of personal data we collect, how we use it, and how you can manage your data preferences.
Processing of Personal Data
Purpose of the App
The Diabetic Shoe App is designed to:
• Analyze foot measurements through 3D scanning.
• Recommend diabetic-friendly shoes to enhance foot health.
• Reduce the risk of foot ulcers and related complications.
All data processing is conducted to improve user health in compliance with legal standards.
Data Collection and Storage
Data Collected During App Download
When downloading the App from app store, the following data may be processed by the app store:
• Username or user ID
• Email address and account details
• Device identification (IMEI, Device ID)
This data is managed by the app store and beyond our control. Review the app store’s privacy policies for further details.
Automatically Collected Data During App Use
We collect the following data to ensure functionality and security:
• App usage (date and time of access)
• Device sensors used for 3D scanning
• Internet connectivity and performance data
Legal Basis:
• Contract performance (Article 6(1)(b) GDPR)
• Legitimate interest (Article 6(1)(f) GDPR)
Mandatory Data Collection
To provide personalized services, we collect:
• Full name and email address
• 3D foot scans
Legal Basis:
• Contract performance (Article 6(1)(b) GDPR)
• Legitimate interest (Article 6(1)(f) GDPR)
Optional Data
• Age (for tailored recommendations)
• Foot health concerns (e.g., ulcers, calluses)
Consent and Permissions
User Consent: Users must explicitly consent to data collection. Consent requests are clear and specific.
Permission Withdrawal: Users can withdraw consent at any time by contacting us directly.
We only collect data essential for core App functionality and limit data collection to the minimum necessary.
Data Minimization and Access
Relevance: We only collect data necessary to provide shoe recommendations and enhance the App’s core functionality.
Alternative Access: Users who decline data collection will not be able to manually enter measurements or receive general shoe recommendations.
User Accounts and Sign-In
Account Creation: Users can access essential features without account creation.
Account Deletion: No accounts are. Upon data deletion request, all personal data is removed unless required by law.
Data Retention and Deletion
We retain personal data only for the period necessary to fulfill the services. Upon account deletion or inactivity, user data is erased unless retention is required by law (e.g., fraud prevention, dispute resolution).
Push Notifications
Purpose: We do not send any notifications.
Third-Party Data Sharing
We do not share personal data with third parties, except for:
• Analytics providers (data anonymized)
• Cloud storage services (secure and encrypted)
• Service providers involved in the operation of the App
Third parties must adhere to the same data protection standards as outlined in this policy.
Your Rights
You have the following rights concerning your data:
• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate data.
• Deletion: Request data deletion when no longer necessary.
• Restriction: Request limited processing of your data.
• Objection: Object to data processing based on legitimate interests.
• Data Portability: Request data transfer to another service.
To exercise your rights, contact us at support@diabeticshoe.in
Security Measures
We implement strict security measures to protect user data, including encryption and secure data transmission.
Policy Updates
This Privacy Policy may be updated periodically. Users may be notified of significant changes through the App or email.
Last Updated: 01.01.2025
