Medical Offloading Footwear

• Targeted Pressure Relief: Helps offload pressure from sensitive areas, reducing the risk of pain, ulcers, and discomfort
• Supports Diabetic Foot Care: Assists in protecting feet prone to injuries, especially for individuals with diabetes or neuropathy
• Enhances Healing and Recovery: Suitable for post-injury or post-surgery use by minimizing pressure on affected areas
• Improves Balance and Stability: Provides reliable grip and support for confident and steady walking
• Reduces Heel and Body Strain: Helps ease stress on the heel, knees, and lower back during movement
• Promotes Even Weight Distribution: Spreads body weight across the foot to prevent pressure concentration
• Encourages Proper Foot Alignment: Supports natural positioning, reducing stress on joints and muscles
• Minimizes Foot Fatigue: Helps keep feet comfortable during long hours of standing or walking
• Supports Daily Comfort: Designed for regular use with a balance of cushioning, durability, and protection
• Helps Prevent Long-Term Foot Issues: Reduces the chances of developing complications caused by continuous pressure and improper support

• Corrective offloading design helps redistribute body weight evenly, reducing pressure on sensitive areas of the foot affected from foot ulcers, neuropathy, bunions, Hammer toes, After foot surgeries, fractures, or wounds
• MCP soft sheet cushioning provides a soft and supportive base to minimize impact and discomfort during daily use
• ETV Diva outsole ensures durability, strong grip, and effective shock absorption for stable walking
• Anti-slip sole enhances traction on dry surfaces, improving stability and safety
• Water-resistant construction allows convenient use in both indoor and outdoor environments
• Lightweight design helps reduce foot fatigue during extended hours of wear
• Available in UK sizes 5–12 (women) and 6–12 (men), with size 12 at additional cost
• Estimated lifespan ranges from 6 months to 2 years under regular use

Shop by Brand (Third-Party Products)

Products listed under the Shop by Brand category are sourced from third-party or partner brands and are fulfilled through external supply channels. Due to the nature of these products and their dependency on brand-specific availability and logistics, a different policy applies compared to inhouse products. Customers are advised to carefully review the following terms before placing an order.

Please note that returns are not applicable on any third-party products. Once an order has been placed and delivered, it cannot be returned for a refund under any circumstances. However, exchanges may be allowed, subject strictly to product availability on the website at the time the request is raised.

Exchange requests are dependent on the availability of the required product variant, including size, colour, or any specific option. An exchange will only be processed if the desired replacement product is available in stock at the time of request. Since third-party inventory is dynamic and controlled by external brands, availability may change without prior notice. In cases where the requested size, colour, or variant is not available, the exchange request may not be fulfilled.

To qualify for an exchange, the product must be unused, unworn, and in its original condition, with no signs of usage such as sole marks, creasing, scratches, stains, foot impressions, or odor. The product must be returned in its original packaging, including the shoe box, tags, labels, invoice, and any additional materials or accessories provided at the time of delivery. The packaging must be intact and undamaged, as it is considered an essential part of the product. Any product returned with missing components, damaged packaging, or visible signs of use may be rejected.

All exchange requests must be raised within the applicable policy timeframe and will be processed only after the product is received and successfully passes a quality inspection. Approval of exchanges is subject to verification and compliance with all stated conditions.

With respect to shipping, orders with a total cart value of below ₹1,999 will incur a standard shipping charge of ₹199, which will be applied at the time of checkout. Orders with a cart value of ₹1,999 and above will be eligible for free shipping, subject to serviceable locations and standard delivery terms. Shipping charges, once applied, are non-refundable.

Delivery timelines for third-party products may vary depending on the brand, product type, and delivery location, as these items may be shipped directly by the respective partner brands or through their authorized distribution networks. While efforts are made to ensure timely delivery, delays may occur due to logistics constraints or unforeseen circumstances beyond control.

This policy is designed to maintain transparency, ensure smooth coordination with third-party brands, and provide a clear understanding of exchange and shipping terms for all purchases made under the Shop by Brand category.